A Container Unloading Partner You Can Rely On
F&R Services was built to solve a straightforward problem: warehouses need unloading support that turns up on time, does the job properly, and delivers the same standard every time.
Built from Warehouse Experience
F&R Services was established to address a common operational gap in the Australian logistics sector. Too many warehouses were relying on inconsistent casual labour or agency workers who didn't understand warehouse procedures, inbound freight workflows, or the cost implications of container dwell time.
Our founders came from warehouse and logistics operations. They understood the pressure of managing inbound schedules, the financial impact of demurrage, and the importance of getting goods from container to shelf without delays or damage.
Today, F&R Services unloads hundreds of containers every month for warehouses, importers, 3PLs, and distribution centres across South East Queensland. The business has grown, but the approach remains the same: turn up when we say we will, do the job to the required standard, and be available when our clients need us.
Fully Insured
Public liability and workers compensation coverage on every job.
WHS Compliant
All crews trained in workplace health and safety procedures.
5+ Years Operating
Established track record across many warehouse operations.
Our Operating Standards
These are the standards we hold ourselves to on every job. They're what our clients expect, and what we deliver.
Reliability
We arrive when scheduled and complete work within the agreed timeframe. Our clients plan their operations around our availability — we take that seriously.
Operational Efficiency
Every hour a container sits on your dock has a cost. We work methodically to minimise turnaround time without compromising on handling standards.
Safety
All crew members are trained in manual handling, warehouse safety, and site-specific procedures. We carry our own insurance and comply with all WHS requirements.
Integration
We work with your team, learn your processes, and adapt our approach to fit your warehouse layout and procedures. We operate as an extension of your inbound team.
Accuracy
Goods are counted, sorted, palletised, and staged to your specifications. Getting it right at the unloading stage prevents issues further down the supply chain.
Capacity
Whether you need one crew or five, we have the people and the systems to scale. Our capacity planning means we're available when your volumes increase.
Who We Work With
We provide container unloading services to businesses across the supply chain that need dependable inbound freight support.
Warehouses
Inbound freight unloading and staging for warehouse operations of all sizes. We integrate with your team and follow your procedures.
Importers
Container turnaround focused on minimising dwell time and demurrage exposure. We understand the cost of delays in the import supply chain.
3PLs
Scalable unloading crews that work across multiple client accounts and maintain consistent service levels against your SLAs.
Distribution Centres
High-volume unloading and palletising to support rapid throughput and put-away across large-scale distribution operations.
"We process 80-plus containers a month across multiple clients. F&R gives us the same standard every time, which is what matters when you're running a 3PL. Consistent, no surprises."